The Small Print

Terms & Conditions

Plain-English terms for our coding, activation and tuning services.

1. About us

Apex Coding provides vehicle coding, Apple CarPlay activation, iDrive flashing, ECU & TCU remapping and related services, mobile across London & Kent and from our unit in Rainham, Kent. Coding and CarPlay services are for F & G series BMW & MINI vehicles. Contact: info@apexcoding.co.uk.

2. Bookings, deposits & travel

  • A deposit is required to secure a booking and is deducted from the final price. If you need to rearrange, contact us as early as possible and we'll agree a new date.
  • Quoted prices include travel within 30 miles of Rainham, Kent (ME8). Beyond that, a supplement of £1 per mile applies, confirmed at booking.
  • Please make sure the vehicle is available, accessible and able to maintain battery voltage (engine able to run or a stable power supply) for the duration of the visit.

3. Coding & CarPlay activation

  • Compatibility indications from our VIN checker are given in good faith based on manufacturer data, but final compatibility is confirmed on the vehicle.
  • All coding is carried out with professional tools and reasonable care and skill. We are not responsible for pre-existing faults, or for issues caused by prior third-party coding, modified software or failing hardware discovered during the work.
  • If an activation cannot be completed for a reason on our side, you will not be charged for that service.

4. Aftermarket systems - no warranty

Aftermarket hardware (including 10" aftermarket screens and MMI CarPlay boxes) is third-party equipment. Apex Coding provides no warranty on aftermarket systems. Any cover for the hardware itself is limited to the manufacturer's own warranty, where one exists. We fit and configure aftermarket systems with reasonable care, but software behaviour, app compatibility, updates and long-term performance of aftermarket units are outside our control.

This does not affect your statutory rights as a consumer.

5. Instant feature codes

  • Feature Installer codes are generated for the exact VIN you enter. By purchasing you confirm your VIN is correct - codes are non-transferable between vehicles.
  • Codes are digital items delivered instantly on screen and by email. Once a code has been generated for your VIN, the sale is final.
  • If a code fails to generate after payment, we will make it right - either by delivering the code once available or refunding you in full.
  • Applying a code yourself requires the Feature Installer app and an ENET cable; following the step-by-step guide is your responsibility.

6. Remapping

  • Remapping modifies your vehicle's software and may affect the manufacturer's or a dealer's warranty position. It is your responsibility to consider this before booking.
  • The vehicle should be mechanically sound. We may decline to tune a vehicle with underlying faults, and tuning does not fix pre-existing mechanical issues.
  • You are responsible for notifying your insurer of modifications where required.

7. Payments

Payments are processed securely by Stripe. Where shown, pay-monthly options (Klarna, Clearpay, PayPal) are provided by those providers under their own terms and eligibility checks.

8. Liability

Our liability for any claim arising from a service is limited to the price paid for that service. Nothing in these terms excludes or limits liability that cannot be excluded or limited under UK law, including for death or personal injury caused by negligence.

9. Your statutory rights

Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable consumer law.

10. Changes

We may update these terms from time to time; the version on this page applies at the time of your booking or purchase.